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Empower Your Business with Tailored SAP Application Management Services
Maximize Efficiency and Minimize Downtime
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Dedicated Support Services
Get an expert team exclusively focused on your needs
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Hybrid Support Services
Get a balance approach between personalized services and cost efficiency
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Shared Support Services
Optimize costs while benefiting from consistent service levels
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What is SAP AMS?

SAP Application Managed Services (AMS) encompass the processes for maintaining, enhancing, and managing enterprise SAP environments. This includes development and customization, implementation, testing, maintenance, and support of SAP applications. AMS ensures that your business applications remain bug-free and up to date with the latest technological advancements. 

Why Do You Need SAP AMS?
  • Customized Solutions: AMS solutions tailored to your specific business needs.
  • Strategic IT Focus: Shift your IT efforts from tactical to strategic.
  • 24/7 Support: Around-the-clock assistance for your SAP applications.
  • Business Alignment: Enhanced alignment between business objectives and enterprise solutions.
  • Performance Improvement: Boost application performance for better business outcomes.

Our Support Models

Dedicated Support Services

We assign an expert team that is exclusively focused on your needs and is fully integrated with your operations. 

What You Can Expect
  • Exclusive Focus with personalized and consistent service.
  • Deep understanding of your systems, processes, and business context.
  • High availability and quick response times due to dedicated resources.
When to use
  • When high levels of customization and personalized support are required.
  • For businesses with complex IT environments needing continuous and intensive support.
  • When confidentiality and security are paramount, necessitating a dedicated team.

Hybrid Support Services

Combine the elements of both dedicated and shared support models with a mix of dedicated resources for critical or specialized support needs and shared resources for more general support tasks. 

What You Can Expect
  • Balanced approach between cost-efficiency and personalized service.
  • Increased scalability by combining dedicated resources for critical needs and shared resources for less critical support.
  • Efficient resource utilization by allocating dedicated support where it’s most needed and sharing support where feasible.
When to use
  • When there’s a need for specialized support in certain areas but general support can be shared.
  • For organizations looking to optimize costs while still maintaining some level of dedicated attention.
  • When support requirements vary, with some critical areas needing more focus.

Shared Support Services

Optimize costs with a shared resource pool that handles support requests from various sources. 

What You Can Expect
  • Cost-efficiency due to shared resources across multiple clients or departments.
  • Use of standardized support processes and solutions, which may be less customized.
  • Response times and availability may vary depending on the support load and priorities
When to use
  • For small to medium-sized businesses looking to reduce IT support costs.
  • When support needs are relatively standard and do not require deep customization.
  • When businesses can tolerate longer response times due to shared resource allocation.

Frequently Asked Questions

What types of application maintenance services does Korcomptenz offer? 

Korcomptenz provides comprehensive SAP application maintenance services including proactive monitoring, troubleshooting, patch upgrades, system optimization, and seamless integrations with various SAP modules like FI, CO, MM, SD, and NonSAP applications and more.  

How does Korcomptenz ensure uninterrupted SAP support? 

Korcomptenz offers 24/7 support for SAP ECC and S/4 HANA, ensuring your SAP environment is always up and running. Our dedicated team provides patch upgrades, monitoring, and landscape optimization to minimize downtime and maximize performance. 

What benefits can businesses expect from regular SAP ECC support?

Investing in regular SAP ECC support can lead to up to 50% fewer system disruptions and 25% higher operational efficiency. Korcomptenz specializes in performance tuning, system upgrades, and ongoing maintenance to maximize the value of your SAP ECC investment. 

How does Korcomptenz support businesses migrating to SAP S/4 HANA? 

Korcomptenz offers specialized post-implementation support for SAP S/4 HANA, including data migration, system optimization, patch upgrades, monitoring, and landscape optimization. Their dedicated support teams cover various modules like FICO, MM, SD, PP,QM, PM,PS,WM, HR, and more. 

What industries does Korcomptenz serve with its SAP support services? 

Korcomptenz caters to industries such as manufacturing, retail, healthcare, finance, automotive, pharmaceuticals, utilities, and consumer goods. The expertise spans diverse industries, ensuring tailored SAP support solutions for businesses of all sizes. 

Need help in SAP integration?

Please fill out this simple questionnaire to help us better understand your needs before contacting you. 

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    Korcomptenz Inc
    Suite 207, 35 Waterview Blvd.
    Parsippany, NJ 07054 

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